Contact
We're Real People.
Talk to Us.
Customer Care — Crafted with Care
Behind ZAYN, there's no call center, no chatbot, no scripted answers. Just a small team that cares deeply about your experience — and we'd love to hear from you.
How to Reach Us
📧 For all questions, orders, and customer care:
We typically respond within 24 hours (Monday-Friday)
What We Can Help With
- ✓ Questions about ZAYN — how to use it, which pack to choose
- ✓ Order tracking — where's my package?
- ✓ Returns and refunds — we'll guide you through it
- ✓ Wholesale inquiries — spas, estheticians, retailers welcome
- ✓ Skincare advice — we'll help you build the right routine
- ✓ Just want to say hi? — we'd love that too
Quick Answers
Before reaching out, you might find your answer faster on our FAQ page — we've answered the most common questions about ZAYN, shipping, returns, and how to use the oil.
A Word from the Founder
When I started ZAYN, I made one promise: every customer would be treated like family. That means real responses, real solutions, and real respect for your time and your skin.
If anything ever doesn't meet your expectations, please tell us. We can only get better when we listen.
— Tarek, Founder of ZAYN
ZAYN — Pure Moroccan Beauty
Shipped from our US warehouse, Monday-Friday
Free shipping on all orders within the continental USA